We're operating as usual, but due to high demand our delivery lead times may be longer than usual. Please bear with us, we'll get your orders to you as quickly as possible.

Contact Us

Send us a message or give us a call

Other ways to get in touch

Email: customerservice@independentshop.ie

Telephone: (01) 695 0333

Address: Independent Shop, Unit 2B Enterprise Park, Brecon Powys LD3 8BT

Sales, Customer Support and Service

Our phone line for sales are open seven days a week between 8am and 8pm. Call (01) 695 0333* to speak to someone at our UK call centre.

For customer service enquiries call (01) 695 0333*, and then select option two. Lines are open Monday to Friday 9am - 5.30pm, and Saturday 9am - 5pm. We endeavour to respond to email communication within one working day.

*All calls are charged at your local rate. Please check with your telephone provider for their call costs.

All of our products are covered by a 30-day warranty. If you are not completely satisfied with your purchase for whatever reason simply return to us (unused) within 30-days and we will refund you in full.

Customer Complaints
We aim to respond to any complaints within two working days of receipt. Should a complaint take any longer than this customers will be notified.

Our prices include VAT at 22%.