Contact Us

Send us a message or give us a call








Other ways to get in touch

Email: customerservice@independentshop.ie

Telephone: (01) 695 0333

Address: Independent Shop, PO Box 87, Brecon, LD3 3BE, UK.

Sales, Customer Support and Service

Our phone line for sales are open seven days a week between 8am and 8pm. Call 0844 249 8096* to speak to someone at our UK call centre.

For customer service enquiries call 01874 612 864*, and then select option two. Lines are open Monday to Friday 9am - 5.30pm, and Saturday 9am - 5pm. We endeavour to respond to email communication within one working day.

*Customer service enquiries are charged at local rate. Sales calls are charged at 7p per minute plus your phone company's access charge.

All of our products are covered by a 30-day warranty. If you are not completely satisfied with your purchase for whatever reason simply return to us (unused) within 30-days and we will refund you in full.

Customer Complaints
We aim to respond to any complaints within two working days of receipt. Should a complaint take any longer than this customers will be notified.

Tax
Our prices include VAT at 20%.