From time to time we offer discount off our products when using a Promotional Discount Vouchers. Voucher codes can be entered in the box found under your selected items in the shopping basketand clicking Apply. When you are entirely happy that you have selected each item you require to purchase click on the Place Order Now button
At the end of your shopping experience the final page will thank you for your order. Within a couple of minutes you will receive an order confirmation from us via email. Please check that all of the details on this confirmation are correct.
Delivery will take between 5 to 7 days. Our standard delivery charge is €7.95. Deliveries to the United Kingdom (including the Channel Islands) are €12.95. Deliveries to BFPO addresses are €12.95.
Items marked with a red lorry are unable to be sent via our normal couriers, and these incur a charge of €14.95. Items marked with a blue lorry are either over-sized or extra heavy and these incur a charge of €29.95.
You can pay for your order on line with a valid debit or credit card. We accept Mastercard and Visa credit and debit cards. We do not currently accept American Express. Authorisation or your card will be taken a point of order but money will not leave your account until the goods are despatched from our warehouse. The payment will appear on your statement as Independent Shop.
We do not offer credit. All orders are to be paid for at point of order.
Yes, we ship to Eire, United Kingdom (including the Scilly Isles and Channel Islands) and BFPO addresses.
In the unlikely event that you do not receive your order within the delivery time stated please contact us on our Enquiry line (01) 695 0333, where one of our friendly operators will be happy to help you. Alternatively, email us at firstname.lastname@example.org.
Once your order has been confirmed, to cancel or change your order in any way you will need to call our Enquiry line (01) 695 0333, where one of our friendly operators will be happy to help you. Alternatively, email us at email@example.com.
Yes you are able to exchange the shoes for a different size. Click here to view our returns policy..
We take every care to ensure that you receive the correct goods in perfect condition. In the unlikely event that you ever need to return any item to us and it is within our 30 day warranty period, please click here to view our returns policy..
Our shoes are available in a single width fitting but one that has a generous fit. Very few our of customers ever have to return a shoe because of the width fitting.
Yes. A large number of styles in our range offer half sizes, details of the sizes available in each style can be found on the product counter.
Clifford James products represent exceptional value for money and so regretfully we are unable to offer further discounts.