Independent Shop Terms & Conditions

These terms and conditions do not affect your statutory rights.

These terms and conditions may be changed from time to time. Any changes are with immediate effect as and from the date of posting unless otherwise specifically stated. The continued access and usage of the site by you after such changes are made shall be deemed to be an acceptance of such changes.

Each time you access site, you agree to be bound by these terms and conditions.

By creating an account, you agree that:

You have not provided a false or incorrect name, email address or false personal information nor have you impersonated another person.

Your registration and password details are personal to you and may not be used by anyone else to access the site.

You will not impersonate another user; interfere with the operation of the site; shall make us immediately aware of any unauthorised use of your personal details by others.


If you are less than 18 years of age and would like to use any part of our Services (i.e. subscription or registration), please ask your parent or guardian to review the Terms & Conditions and complete on your behalf.

To order, you must be of age. If you are still a minor, the order must be made by your parents or your legal representative.

Data Protection, Privacy and Fair Notice is hosted and operated by BVG under a commercial agreement with Independent News & Media Group (INM) which permits BVG to use INM's logo, names and trademarks under licence to market this service.

When creating an account for this service you will be redirected from this service to BVG. As part of the commercial agreement with INM, your personal data will be shared with INM.

BVG acts as a Data Controller in respect of any Personal Data obtained from Data Subjects for its own purposes and shall comply with its obligations as a Data Controller under Data Protection Law.

INM acts as a Data Controller in respect of any Personal Data obtained from Data Subjects or from the Supplier for its own purposes and shall comply with its obligations as a Data Controller under Data Protection Law. Please refer to INM Privacy Policy.

Please note that INM is not responsible for any customer care or payment related issues of purchases made through

All customers may receive marketing communication from Independent News & Media Group. If you do not wish to receive same, you can choose to Opt-out at the time of making your purchase or you can contact, in writing, Data Protection Officer, Independent Shop, Unit 1B Enterprise Park, Brecon, Powys, LD3 8BT.

Credit Card Payments

We do not currently accept payments via American Express.


Subject to your payment being authorised and barring system failure, and provided the items are in stock, we will despatch all orders received up to 3pm the same day. Please allow up to 5 to 7 days for delivery.

Postage Charges

All deliveries to Eire incur a delivery charge of €7.95, excluding items marked with a red lorry (charged at €14.95) and items marked with a blue lorry (charged at €29.95). Deliveries to the United Kingdom, including the Scilly Isles and Channel Islands, along with BFPO addresses, incur charges of €12.95.

Making Contact

We can be contacted by any of the following methods:


Telephone: (01) 6950333

Post: Independent Shop, PO Box 87, Brecon, LD3 3BE, United Kingdom.

Our telephone number is open Monday to Friday, 9am to 5.30pm.

Making a Contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm we have received your order.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will email you to inform you of this. If the goods you order are not available, we may supply you with subsitute goods. If you decide not to accept the substitute goods, you will be able to return them to us at no cost to yourself.

How to Place an Order

Orders are made by selecting the items you wish to purchase, and these are added to your online shopping basket. Once you are ready to pay for your order, click the Checkout button.

This will take you to a page showing the items in your basket. At this point you may enter the codes for any promotional vouchers or gift vouchers you may have. Once you are ready to continue, click the Place Order button.

From this point onwards, all information is transmitted securely. If you are a new customer, enter your email address and click the Go to Order Form button. If you have shopped with us before and have created a user account, enter your email address and password and click the Get My Information button.

On the next page, enter your details, cardholder address, delivery address and payment card details. All fields marked with an asterisk (*) are required and cannot be left blank. In addition, certain punctuation characters are considered invalid and you may receieve an error should you try to use these in any of the input boxes.

Once you have entered your details and you are happy they are correct, click the Confirm Details button. This will give you the opportuninty to review your order details before placing your order by clicking Confirm Order.